How To Improve Your Employee Experience Through Employee Journey Mapping

Learning Objectives:
• What is an employee journey map and the benefits of creating one?
• How to conduct interviews and collect feedback for your journey maps.
• How to prioritize solutions and improvements identified through building your employee journey map.

About the speaker

Paul Lopushinsky, Founder at Playficient

Paul Lopushinsky is the founder of Playficient, a consultancy helping organizations create better employee experiences.

Areas of focus for Playficient include the following:

• Employee journey mapping for discovering the strengths and shortcomings of the employee experience
• Integrating the Eight Play Personalities to create better workplace cultures

Paul has worked with organizations such as Ronald McDonald House, The British Columbia Lottery Corporation, UXPressia, and Culture Amp.

Paul’s work has been featured in the BBC, Harvard Business Review, Association for Talent Development, and People Managing People.